Tilbagebetalings politik

RETURNS 

OUR RETURN POLICY LASTS 14 DAYS. IF 14 DAYS HAVE GONE BY SINCE YOUR PURCHASE, WE ARE NO LONGER OBLIGATED TO OFFER YOU A REFUND OR EXCHANGE. TO BE ELIGIBLE FOR A REFUND, YOUR ITEM MUST ALSO BE UNUSED AND IN THE SAME CONDITION AS WHEN YOU RECEIVED IT.

IF YOU WISH TO RETURN YOUR ORDER, PLEASE WRITE US AT: HI@AMOODE.COM 

PLEASE RETURN THE GOODS BY ANY SECURE TRANSPORT/SHIPPING COURIER TO THE FOLLOWING ADDRESS:

AMOODE

RUNDDELEN 2

6000 KOLDING

DENMARK

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. 

 

REFUNDS

TO BE ELIGIBLE FOR A REFUND, THE ITEM IN QUESTION MUST BE UNUSED AND IN THE SAME CONDITION AS WHEN YOU RECEIVED IT.

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND. 

IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN A CERTAIN AMOUNT OF DAYS.

 

LATE OR MISSING REFUNDS (IF APPLICABLE)

  • IF YOU HAVEN’T RECEIVED A REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN. 
  • THEN CONTACT YOUR CREDIT CARD COMPANY, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED.
  • NEXT CONTACT YOUR BANK. THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS POSTED.
  • IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND, PLEASE CONTACT US AT HI@AMOODE.COM


EXCHANGES (IF APPLICABLE) 

WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED.

IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM ANOTHER SIZE OR COLOUR, SEND US AN EMAIL AT HI@AMOODE.COM